#5 overall evidence · Updated 12 Oct 2026 · mikatahealth.com · Calgary, AB

Mika AI (Mikata Health)

Calgary-built AI scribe + clinic automation (booking, forms, messaging) with modular EMR API add-on

Overall evidence 74.2/100 — weighted pillars

Overall evidence 74.2 / 100 weighted index

Pricing transparency: 38%
Canadian EMR integration: 33%
Templates & adherence: 90%
Note quality: 80%
Language & live translation: 67%
Capture workflow: 100%
Access & platforms (CHI matrix): 100%
Solution features (CHI matrix): 83%
Privacy & security (CHI matrix): 100%
Privacy & retention (documented): 67%
Enterprise & platform: 56%
User support (CHI matrix): 100%
Clinical evidence: 50%

675-cell manifest snapshot

76 documented · 48 full support (✓) · 13 partial (◐) · 15 not supported (✗) · 76 cells with linked sources (*)

Capability matrix highlights

Live from the same 675-cell manifest as the hub matrix (including enterprise, privacy, CHI, and clinical-evidence rows). Updated when matrix research changes — scroll down for every row on this vendor.

Clinical evidence & program

Peer-reviewed / third-party clinical studyMika AI (Mikata Health): Peer-reviewed / third-party clinical study — NoNo
Not in the OntarioMD/WIHV July 2024 three-product randomized AI scribe trial (162 PCPs).
“PCPs were randomly assigned to one of three AI scribe products”
Source
Infoway program evaluation dataMika AI (Mikata Health): Infoway program evaluation data — YesYes
Infoway portal describes pre-qualified vendors; Mika is on CHI/Infoway roster.
“Following a rigorous national selection process, Infoway has pre-qualified a group of trusted vendors”
Source
Published outcomes metricsMika AI (Mikata Health): Published outcomes metrics — PartialPartial
Product page publishes physician testimonials on hours saved.
“saves me 2-3 hours of charting time every day”
Source
Quantified time savings (vendor)Mika AI (Mikata Health): Quantified time savings (vendor) — PartialPartial
Product hero states up to 90% charting time reduction (marketing).
“save up to 90% of charting time.”
Source

French & multilingual

French clinical outputMika AI (Mikata Health): French clinical output — YesYes
Product page documents English and French scribe; GitBook covers French UI and Français note templates.
“Proudly made in Canada. Available in English and French”
Source
French language (CHI row)Mika AI (Mikata Health): French language (CHI row) — YesYes
Product page and GitBook document English/French scribe, French UI, and Français note templates.
“Available in English and French”
Source
Support in French (CHI)Mika AI (Mikata Health): Support in French (CHI) — YesYes
GitBook documents a French user interface (Preferred Language: French) and Français note templates.
“select French”
Source
Onboarding in French (CHI)Mika AI (Mikata Health): Onboarding in French (CHI) — YesYes
GitBook French User Interface setup; Infoway Commencer l'inscription registration path.
“Preferred Language and select French”
Source
Multilingual input (> EN/FR)Mika AI (Mikata Health): Multilingual input (> EN/FR) — YesYes
Mika AI Scribe product page documents 20+ encounter languages.
“capturing a real-time transcript in 20+ languages as you talk.”
Source
Live translation during visitMika AI (Mikata Health): Live translation during visit — NoNo
Product page documents multilingual transcription, not live patient-facing translation display.
“capturing a real-time transcript in 20+ languages as you talk.”
Source

Enterprise & procurement

Group / volume licensingMika AI (Mikata Health): Group / volume licensing — YesYes
Pricing offers enterprise/large group packages, consolidated billing, and centralized user administration.
“Contact us for large group packages and pricing.”
Source
Uptime / support SLAMika AI (Mikata Health): Uptime / support SLA — PartialPartial
Pricing grid lists Enterprise terms & SLAs with customizable contract terms; numeric guarantees not published.
“Enterprise terms & SLAs”
Source
Custom agreements (BAA, retention, SSO)Mika AI (Mikata Health): Custom agreements (BAA, retention, SSO) — YesYes
Pricing grid documents custom data retention policies and Enterprise terms & SLAs with customizable contract terms.
“Custom data retention policies”
Source
Developer API / SDKMika AI (Mikata Health): Developer API / SDK — PartialPartial
GitBook describes secure API EMR integration where available; no public partner SDK or API reference portal.
“integrating Mika directly with your EMR through a secure API connection”
Source
Usage statistics / admin consoleMika AI (Mikata Health): Usage statistics / admin console — PartialPartial
Pricing documents centralized account and user administration for clinics; public docs do not show org-wide usage analytics dashboards.
“Centralized account and user administration”
Source

Privacy & retention (documented)

Data in Canada at rest & in transit?Yes
GitBook and pricing: all information encrypted and stored on servers in Canada; Azure used for processing only with encryption in transit (no storage at Microsoft).
“All information is securely encrypted and stored on secure servers located within Canada.”
Source
Configurable data retentionMika AI (Mikata Health): Configurable data retention — YesYes
Pricing grid lists custom data retention policies with automated data deletion; GitBook notes optional shorter retention where available.
“Custom data retention policies — Automated data deletion”
Source
Raw audio retained?No
Privacy FAQ: audio streamed and transcribed in real time — no audio recording made or kept.
“No audio recording is ever made or kept.”
Source
BAA / DPA publishedMika AI (Mikata Health): BAA / DPA published — PartialPartial
Pricing and GitBook document HIPAA/PIPEDA compliance and clinic privacy support; no public BAA/DPA PDF linked — agreements via sales.
“HIPAA compliant — Compliant with U.S. health information laws”
Source
Subprocessor transparencyMika AI (Mikata Health): Subprocessor transparency — YesYes
GitBook privacy FAQ names Canadian AWS (storage/processing) and Microsoft Azure (processing only, no storage) as reviewed third-party providers.
“Amazon Web Services (AWS) – We use Canadian-based AWS infrastructure to process and store data”
Source
PIA completion offered?Mika AI (Mikata Health): PIA completion offered? — PartialPartial
Pricing lists privacy impact assessment resources and support for clinics; vendor PIA not published as a public PDF.
“Privacy impact assessment resources and support”
Source
Data residency in Canada (CHI)Mika AI (Mikata Health): Data residency in Canada (CHI) — YesYes
CHI data residency in Canada ✓.
“CHI data residency in Canada ✓.”
Source

Infoway program

Pre-qualified vendor

Infoway pre-qualified vendor.
CHI EMR matrix: Mika on Accuro, TELUS CHR, and TELUS PS Suite with API transfer + patient-context launch on CHR/PS Suite.
Accuro Marketplace lists Mikata for booking/automation (separate marketplace listing).
Infoway portal + GitBook document French UI, Français templates, and French clinical output (Oct 2026 matrix refresh).
Enterprise pricing lists customizable contract terms/SLAs and custom data retention policies.

Canada Health Infoway — AI Scribe portal · accessed 2026-10-12
Doctors of BC — Vendor EMR Integration Matrix (PDF) · accessed 2026-10-12
Infoway AI Scribe feature matrix (Doctors of BC PDF; hub refreshes French rows via Infoway portal) · accessed 2026-10-12

Pricing & limits

Mika AI Scribe (from): From $49 · Scribe skill; bundle additional skills (triage, reminders, forms) for discounts
Free trial: $0 · Scribe trial; no credit card required
Enterprise / group: Custom · Large group packages

EMR integration is a paid add-on (contact for Accuro/PS Suite/Med Access pricing); setup typically 1–6 weeks per product guide.

Mikata pricing · accessed 2026-10-12
Mikata — EMR integration costs · accessed 2026-10-12

Hosting, residency & certifications

All data stored on compliant Canadian servers (per pricing security grid).

Certifications / frameworks: SOC 2, HIPAA, PIPEDA, Provincial/territorial health privacy laws (per pricing page)

Mikata pricing — platform security · accessed 2026-10-12

Privacy & security documentation

Privacy & security (pricing platform section) (security)
Privacy impact assessment (PIA) support (pricing) (pia)

EMR integrations (exact type)

Accuro (QHR) · marketplace api

API sync: appointment list + send finalized note to chart; no SSO or launch-from-chart per Accuro product guide.

Reads: Appointment schedule sync

Writes: Structured note to patient chart (one-click send)

Restrictions: SSO and launch-from-patient-chart not available on Accuro per Mikata guide.

Mikata — Accuro integration features · accessed 2026-10-12
Doctors of BC — Vendor EMR Integration Matrix (PDF) · accessed 2026-10-12

TELUS PS Suite · marketplace api

CHI matrix: Mika with SSO, patient-context launch, and API note transfer.

Reads: Schedule / patient context

Writes: API note transfer

Doctors of BC — Vendor EMR Integration Matrix (PDF) · accessed 2026-10-12

TELUS CHR · marketplace api

CHI matrix: Mika with SSO, patient-context launch, and API note transfer.

Reads: Schedule / patient context

Writes: API note transfer

Doctors of BC — Vendor EMR Integration Matrix (PDF) · accessed 2026-10-12

TELUS Med Access · marketplace api

Vendor product page lists Med Access among integrated Canadian EMRs; confirm API depth with Mikata.

Reads: Varies by integration package

Writes: Note send to EMR

Mika AI Scribe product · accessed 2026-10-12

Clinical performance

OntarioMD/WIHV randomized trial (2024) — trial product

Not one of the three trial arms

The July 2024 OntarioMD/WIHV primary-care evaluation randomly assigned 162 physicians to Scribeberry, Tali, or WELL AI Voice (Nexus) only; this vendor was not a randomized trial product.

Grade: verified

OntarioMD AI Scribe Evaluation — Final Report (PDF) · accessed 2026-10-12

Charting time reduction (marketing)

Up to 90% of charting time

Product and pricing pages; not independently verified.

Grade: vendor-reported

Mika AI Scribe product · accessed 2026-10-12

Third-party reviews

No linked third-party review profile verified yet.

Case studies (dated, with consent notes)

Seeking consenting clinicians for independent hub case studies.

Capability & quality matrix

Same rows as the hub quality matrix, filtered to this vendor.

Templates & adherence

Custom note templatesYes
Mika pricing feature grid lists customizable templates and template library.
Source
Template adherence controlsYes
Product page documents macros, placeholders, formulas, and template library for structured notes.
Source
Billing / diagnosis code suggestionsYes
Mika’s product page states the scribe suggests diagnostic and billing codes from the appointment discussion for team review before submission.
Source
PDF / provincial form fillingPartial
Product page documents PDF/referral automation; depth varies by province.
Source
Clinic-wide template sharingYes
Team Mode section documents shared template library across clinic staff.
Source

Note quality

Draft during encounterYes
Product page documents real-time transcription and note draft before EMR send.
Source
Structured edit before filingYes
Product workflow requires clinician review/edit before EMR send.
Source
Ambient (conversation) captureYes
Mika’s product page describes activating Scribe during appointments to capture a live transcript from the conversation and draft clinical notes.
Source
Direct dictation modeNo
Mikata’s official product guide positions Mika Scribe around capturing the live patient conversation, not a documented standalone dictation-only mode.
Source
Required clinician review before chartYes
Mika’s product page describes reviewing and finalizing AI-drafted notes before sending them to the EMR.
Source

Language & live translation

French clinical outputYes
Product page documents English and French scribe; GitBook covers French UI and Français note templates.
Source
Multilingual input (> EN/FR)Yes
Mika AI Scribe product page documents 20+ encounter languages.
Source
Live translation during visitNo
Product page documents multilingual transcription, not live patient-facing translation display.
Source

Capture workflow

Virtual visit captureYes
CHI matrix Virtual Visit Capability checkmark for Mika.
Source
Offline captureYes
Doctors of BC CHI AI Scribe Features Matrix documents Offline Capability for mika.
Source

Access & platforms (CHI matrix)

Offline capture (CHI)Yes
Doctors of BC CHI AI Scribe Features Matrix documents offline capability footnote for mika.
Source
Windows appYes
Doctors of BC CHI AI Scribe Features Matrix documents Windows Compatibility for mika.
Source
macOS appYes
Doctors of BC CHI AI Scribe Features Matrix documents macOS Compatibility for mika.
Source
iOS appYes
Doctors of BC CHI AI Scribe Features Matrix documents iOS Compatibility for mika.
Source
Android appYes
Doctors of BC CHI AI Scribe Features Matrix documents Android Compatibility for mika.
Source

Solution features (CHI matrix)

User preferencesYes
Infoway CHI feature matrix marks clinician user preference settings (✓).
Source
Edit note before filing (CHI)Yes
Infoway CHI feature matrix marks ability to edit generated note content (✓).
Source
Transcribed note templates (CHI)Yes
Infoway CHI feature matrix marks transcribed note templates (✓).
Source
User-customizable templates (CHI)Yes
Infoway CHI feature matrix marks user-customizable templates (✓).
Source
French language (CHI row)Yes
Product page and GitBook document English/French scribe, French UI, and Français note templates.
Source
Multilingual beyond EN/FR (CHI)Yes
CHI multilingual (beyond EN/FR) ✓.
Source
Pause / resume transcriptionYes
CHI transcription pause and resume ✓.
Source
Multiple speakersYes
CHI multiple speaker support ✓.
Source
Multi-user / clinic seatsYes
CHI multiple-user simultaneous use ✓.
Source
Patient-facing summaryYes
CHI generate summary note for patient ✓.
Source
Referral note generation (CHI)Yes
CHI generate referral note ✓.
Source
Patient intake / pre-visit formsYes
Mika AI Forms sends secure SMS or email links so patients complete chat-style intake before visits, with structured summaries for EMR push.
Source
Phone / voice agent (front office)Yes
Mika documents a 24/7 AI phone receptionist that answers incoming calls, books or reschedules appointments, and escalates to staff when needed.
Source
Inbox / document triagePartial
Mika’s Inbox Dashboard organizes booking requests, chat reports, and secure patient messages into assignable tasks with statuses; documentation does not describe AI triage of lab results or referral documents from a clinical inbox.
Source
EMR task automationPartial
Mika automates referrals, PDF forms, and billing-code suggestions after visits but does not document creating or completing EMR task/tickler items.
Source
Chart agents (beyond scribe)Partial
Mika bundles separate Scribe, Forms, Reminders, and Messaging skills; public docs do not describe one unified in-chart agent acting on forms, referrals, and tasks from chart context.
Source
Multiple visits at oncePartial
Team Mode supports handoffs within one appointment but explicitly disallows simultaneous access, and docs do not describe a concurrent multi-encounter queue.
Source
Multi-language note outputYes
Mika product docs list many spoken-language transcription modes (e.g., Mandarin, Arabic, Punjabi) beyond English and French, which generate notes in the selected language.
Source
AI chat (post-encounter)No
No general clinical chat bot documented on Mika scribe pages.
Source
Document upload & analysisPartial
Extra context supports pasted content; upload analysis depth not specified.
Source
Refine transcripts & contextYes
Real-time transcription with review before EMR send.
Source

Privacy & security (CHI matrix)

Data residency in Canada (CHI)Yes
CHI data residency in Canada ✓.
Source

Privacy & retention (documented)

Raw audio retained?No
Privacy FAQ: audio streamed and transcribed in real time — no audio recording made or kept.
Source
Data in Canada at rest & in transit?Yes
GitBook and pricing: all information encrypted and stored on servers in Canada; Azure used for processing only with encryption in transit (no storage at Microsoft).
Source
Configurable data retentionYes
Pricing grid lists custom data retention policies with automated data deletion; GitBook notes optional shorter retention where available.
Source
BAA / DPA publishedPartial
Pricing and GitBook document HIPAA/PIPEDA compliance and clinic privacy support; no public BAA/DPA PDF linked — agreements via sales.
Source
Subprocessor transparencyYes
GitBook privacy FAQ names Canadian AWS (storage/processing) and Microsoft Azure (processing only, no storage) as reviewed third-party providers.
Source
PIA completion offered?Partial
Pricing lists privacy impact assessment resources and support for clinics; vendor PIA not published as a public PDF.
Source

Enterprise & platform

Developer API / SDKPartial
GitBook describes secure API EMR integration where available; no public partner SDK or API reference portal.
Source
Group / volume licensingYes
Pricing offers enterprise/large group packages, consolidated billing, and centralized user administration.
Source
MCP server (Model Context Protocol)No
No MCP server on mikatahealth.com public materials.
Source
Agents / agentic workflowsNo
Skills-based product packaging, not multi-agent platform.
Source
Usage statistics / admin consolePartial
Pricing documents centralized account and user administration for clinics; public docs do not show org-wide usage analytics dashboards.
Source
Price / contract trackingYes
Published starting at $49/provider/mo (annual) on pricing page.
Source
Uptime / support SLAPartial
Pricing grid lists Enterprise terms & SLAs with customizable contract terms; numeric guarantees not published.
Source
Custom agreements (BAA, retention, SSO)Yes
Pricing grid documents custom data retention policies and Enterprise terms & SLAs with customizable contract terms.
Source

User support (CHI matrix)

Technical support (CHI)Yes
CHI technical support ✓.
Source
Support in French (CHI)Yes
GitBook documents a French user interface (Preferred Language: French) and Français note templates.
Source
Clinician onboarding (CHI)Yes
CHI primary care clinician onboarding support ✓.
Source
Onboarding in French (CHI)Yes
GitBook French User Interface setup; Infoway Commencer l'inscription registration path.
Source

Clinical evidence

Peer-reviewed / third-party clinical studyNo
Not in the OntarioMD/WIHV July 2024 three-product randomized AI scribe trial (162 PCPs).
Source
Infoway program evaluation dataYes
Infoway portal describes pre-qualified vendors; Mika is on CHI/Infoway roster.
Source
Quantified time savings (vendor)Partial
Product hero states up to 90% charting time reduction (marketing).
Source
Published outcomes metricsPartial
Product page publishes physician testimonials on hours saved.
Source